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Many of the items found on Faithful Buy are mere collectibles or antiques of the sort. They have been found from previous owners and their value is sometimes measured by condition of the item. It is because we sell and ship items like this; that some things fall under the "No Returns" policy. But there are items that certainly can be exchanged for a refund we just have to determine what the item is that is in request for return. Please and Thank You for Understanding for the following policy below.
Returns are accepted on select items, all other items are on a "No Returns" policy. Seller will help customer with any concerns through the seller contact function. You will be notified if the item is eligible for return upon asking. If the seller agrees to the return of item then it must be returned within 3 days of receiving it and in its original container, with any other wires or power plug-ins etc. The customer would absorb the cost of shipping the return. Once the item is returned to and received by the seller, a courteous and full refund will not be hesitated, and will be sent through the pay processor. Thanks again J.F.